Finding & Hiring A Facility

Check List

Not Sure What Facility To Hire?

In order to help researchers choose the most suitable facility, we have compiled a list of basic questions that should be asked before booking a facility.

Location

Where would the client like the groups to be held?
Do clients wish to view the groups?
Is there going to be more than one group in this area?
How easy will it be for target respondents to get to the location?
How easy will it be for the clients to get to the location?

Technology

Will Internet access be needed for respondents or clients?
Will you be undertaking any kind of web usability research?
Does the client have any special requirements, e.g. web streaming, use of a TV, DVD played, etc..?
Do you require a DVD recording of the group?
How comfortable will your respondents be with high tech environment?

Client Facilities

How many clients will be attending?
Would the clients like to have use of the facility before or after the group(s)?
Will clients require office facilities?
Will the clients require food and drink. If so, are there any special requirements (e.g. vegetarian, etc..)?
Will any senior clients be attending?

Facility Style

Who are the respondents? Early adopters, opinion leaders? Children? Full time mothers? Professionals?
Can the facility adapt for different research scenarios?
Have your clients expressed satisfaction previously with a specific kind of facility?
Are any specialist set ups required such as baby friendly facilities, etc..?

Other Questions

How big is the focus group?
Will you be running more than one group at the same time?
What level of service do you require?
When will the facility be available?
What is your budget?
Can you work out a deal with the facility?